Privacy Policy

Last updated: September 2026

1. Data Controller

Lignō Arquitectura e Construção, Lda.

Rua Capelo e Ivens 74, 2000-039 Santarém, Portugal

Phone: +351 917 770 441

Lignō is the entity responsible for processing the personal data collected through this website, in accordance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679).

2. Personal Data We Collect

We collect personal data that you provide directly, namely when you fill in the contact form or send us a message:

Name
Email address
Phone number (when provided)
Message or project description

We also collect website usage data automatically:

IP address
Browser type and operating system
Pages visited and time spent
Traffic source (direct, search, referral)

3. Purpose and Legal Basis for Processing

Purpose

Legal Basis

Responding to contact requests and quotes

Pre-contractual measures (Art. 6(1)(b) GDPR)

Project management and client relations

Performance of a contract (Art. 6(1)(b) GDPR)

Compliance with legal and tax obligations

Legal obligation (Art. 6(1)(c) GDPR)

Website usage analysis (statistics)

Legitimate interest (Art. 6(1)(f) GDPR)

Sending service communications, when authorised

Consent (Art. 6(1)(a) GDPR)

4. Retention Period

Your data is retained only for as long as necessary for the purposes for which it was collected:

Contact requests and quotes: up to 1 year after the last contact, unless a contractual relationship begins
Client data: for the duration of the contract and for 10 years after its termination, in compliance with applicable legal and tax obligations
Website usage data: maximum 26 months

5. Sharing of Data with Third Parties

Lignō does not sell, rent or transfer your personal data to third parties for commercial purposes.

Your data may be shared with:

Technology service providers (e.g. website platform, email): acting as processors under a contract that ensures data protection
Public authorities: when required by law or court order

Our website is hosted on the Wix.com platform, which may collect technical browsing data. Please consult Wix's privacy policy at wix.com/about/privacy.

6. International Data Transfers

Data collected through the website may be processed outside the European Economic Area by our technology providers, namely Wix. Such transfers are carried out on the basis of appropriate safeguards recognised by the European Commission (standard contractual clauses or adequacy decisions).

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access — know what data we process about you
Rectification — correct inaccurate or incomplete data
Erasure — request deletion of your data ("right to be forgotten"), where applicable
Restriction — restrict processing in certain circumstances
Portability — receive your data in a structured, machine-readable format
Objection — object to processing based on legitimate interest or for direct marketing purposes
Withdrawal of consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us by email at ligno@ligno.pt with the subject "Data Protection". We will respond within 30 days.

You also have the right to lodge a complaint with the competent supervisory authority — in Portugal, the Comissão Nacional de Protecção de Dados (CNPD), at cnpd.pt.

8. Cookies

Our website uses cookies to ensure the correct functioning of the pages and to analyse website usage. Cookies are small text files stored on your device.

Type

Purpose

Duration

Essential

Website functionality

Session

Analytical

Anonymous usage statistics

Up to 26 months

You can configure your browser to refuse cookies or to be notified when they are sent. Please note that refusing essential cookies may affect the functioning of the website.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction, including secure communications (HTTPS) and restricted access to data by our team.

10. Changes to this Policy

We may update this Privacy Policy periodically. Whenever we do, we will update the date shown at the top of this page. We recommend that you check this page regularly.

11. Contact

For any questions regarding the processing of your personal data:

Lignō Arquitectura e Construção, Lda.

Rua Capelo e Ivens 74, 2000-039 Santarém, Portugal

Email: ligno@ligno.pt

Phone: +351 917 770 441

This Privacy Policy was drafted in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law No. 58/2019 of 8 August (GDPR Implementation Act).